Shipments and returns
Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via PTT international recorded airmail with tracking, drop-off with signature and insured. Items land in recipient country within 48 hours (delivery from this point to recipient address is dependent national customs clearance times and national postal delivery times). Once you have been given a tracking number you can track your products here:

http://www.ptt.gov.tr/index.snet?wapp=internationalDeliveryTracking2_en

All Products include shipping, packing and handling as well as postage costs. Your package will be dispatched at your own risk (the shipping we use is insured, but it is your duty to contact the postal services in such event), but special care is taken to protect fragile objects. Mugs are bubble wrapped.

Boxes are amply sized and your items are well-protected.